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Customer Focused |
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You're going to find that we're totally on customers -
you AND your customers.
You'll find videos that take you step-by-step through the setup process
to the email and phone support our focus is on you.
Your customer will find an easy to navigate, extremely secure, check out
process that reduces abandoned shopping carts. |
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Our Clients Love Us,
And You Will Too! |
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"eCOMpal saved me $10,000!
My credit card processor was declining all my orders because I was
over the monthly limit and I had no idea it was happening. eCOMpal's
"Abandoned Cart" emails alerted me to to the situation."
Thanks for all your great services.
Bill Vaughn intellibiz.com |
"I've been using
eCOMpal
for about a year. It was easy to set up and the flexibility has
allowed me to give my customers what they want. I use a number of
the optional features and feel they are an exceptional value.
eCOMpal has made my life easier because it automatically transfer
my Internet orders directly into my QuickBook's customer database
and creates an invoice for my customers. It also downloads
directly into UPS WorldShip so I can get my orders processed in
record time.
The best part is the support I get. Whenever I have questions or
suggestions I get a quick response."
Manny Cristia
Cristal Enterprises oxyclean.com
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"As an IT professional for over 20 years, I
have worked with numerous support
organizations. Your responsiveness and
approach to customer service are better than
any I have encountered. You are willing to
put in the extra effort that separates you
from the typical IT service provider. Thank
you for your accurate, timely assistance."
Best regards,
Karen Schneider, Principal
Focus Solutions, Inc
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"Just wanted to say thanks again for all your
help. I have yet to do business with any
company on the internet that has been as
courteous and helpful as yours, not to mention
your shopping cart makes life easy. Thanks
again."
Customer For Life
Kirk Malley
RxAuto Inc
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"Surfing for replacement shopping cart code
eventually brought me to ecompal.com. This
appeared to be a knowledgable and friendly
place, and when Nick told me that he was 99%
sure he could solve my problems, I heaved a sigh
of relief !
Nick was my best friend with email
correspondence until the code and connections
were right. We were re-publishing newly-carted
pages in just a few days, and we're coming out
ahead because the new cart is better than the
old one! After we finish replacing the code on
our hundreds of pages, the plan is to consider
incorporating more of the shopping cart
features.
Thanks, Nick, for your help and
suggestions; we
will learn and improve. We feel we are in good
hands here!"
Cheryl Hennecy
piano-pal.com |
"I joined the on-line market place for the first time last April.
I looked at many shopping cart services before selecting yours.
After using your cart services for 6 months, I thought I would
pause for a minute and say thanks for making the cart service
available at a very reasonable cost, and for your assistance and
support. You've been patient with me as I moved up the not
all that steep, in retrospect, learning curve. As I look
back, the few problems that I had were remedied easily and
quickly when you told me in your timely emails, exactly where in
my cart set up to make the corrections or changes, or where to find
specific information. Your responsiveness is laudable.
It's as if you are a one man 24/7 support staff. I now
have 2 separate sites, each with its own cart. Both work
flawlessly."
Thanks Nick,
Kyle Markwell NeckTraction.us, SnoreRemedy.us
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"My eCOMpal shopping cart is
up and running - in less than 4 hours.
You can imagine how pleased I am at this since I recently spent 40
- 50 hours trying to implement and integrate a MIVA shopping
cart with no luck.
Even my ISP and my merchant account processor couldn't get the
MIVA product to work.
Your eCOMpal shopping cart customer screens are also more pleasing
to the eye and much less confusing than the MIVA cart screens.
Thank you for providing an exceptional product!"
Dave Lyon, owner
Raven Publishing Company
configuration.org |
"Success in business is finding what works, and sticking
to it! eCOMpal is simple, fast, and reliably consistent"
Patrick Green- Westcoastminisplitter.com |
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"My customer
LOVES the abandoned cart page, and the
instant error message that pops up on credit
card error. I'm moving the customer from
Nexternal for which they were paying
$250/month!!!! and they like your shopping card
more for about 10% of the price!!! I'll be using your shopping
cart for all my ecommerce from now on!"
You have a far less
expensive, feature rich alternative to the big
boys...
Marty Demarest demarest@clarityconnect@com
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"ou've got a great
service, I'm glad we signed up."
thanks Nick,
Dave Enns
denns@firstcov.org
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"I'd like to thank you and eCOMpal
for helping me to make a life long dream
realized. For over 15 years I've been an art
instructor and wanted to take advantage of the
internet access millions of people enjoy today
worldwide to promote my new line of
instructional videos. Don't know much about
eCommerce, gluing together shopping carts, back
end (still don't know what that is) gateways and
a host of other strange names.
What I've appreciated so much is your help.
You took a personal interest in helping me hook
up the shopping cart to my website. You showed
me how to program the links, even reviewed them
for me at one point. You've always been there.
I've never had to call you twice or send you a
second email on any request. You haven't even
mind my lack of computer skills and know-how.
And over the past couple of years, each and
every time I've had a problem, complex or simple,
you've treated me with the utmost respect and
courtesy.
My business is running well and
eCOMpal plays
a significant role in that success.
Thank you from the bottom of my heart."
Darrell Crow darrellcrow.com
Oil Painting Instructor |
"I wanted to thank you from the bottom of my
heart for your absolutely wonderful eCOMpal
shopping cart service.
Just the other day, I received an email
notification from eCOMpal that a shopper had
incomplete and abandoned my shopping cart. I was
able to immediately contact the shopper, because
all the info I needed to place the call was sent
to me, by your service called Abandoned Shopping
Cart. Along with the description of the items to
order. With my phone call to her, I was able to
complete the order, I send it to her.
Not only I have this customer as a regular
shopper, but all her family and friends are
placing order on my website. The money you were
able to save me, and bring some more, is music
to my ear."
THANK YOU,
Katalin swisscorrectiveskincare.com |
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"Great program and service. I'll tell all
my friends!" Thanks,
Kit Plumridge plumridge.com
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"I just constructed a web page and was in
search of a shopping cart. I was referred to eCOMpal thru
Wells Fargo. I just can't say enough good things about
them! I am very internet illiterate but I was willing
to learn, with eCOMpal that's all you need. I even called
Nick on the weekend and he never complained once, as a
matter a fact he has been the most supportive and helpful person
that I have met in a long time. Nick showed me how to set up my shopping
cart and tailor it to fit my needs. Try eCOMpal you will love
it, the support help is amazing, if I can set up a shopping
cart anyone can, there are no hidden costs, I recommend
eCOMpal to everyone."
Tammie Kerby
backcountrycreations.com |
"I can't thank you enough for all of your help
in getting my account set up. I really
appreciate you taking my many phone calls. I
was impressed that you got on a 3-way call to
help me deal with the technical support folks
at Authorize.net.
I'm frankly shocked and amazed at how simple
and painless it it for me to process credit
card transactions with eCOMpal. If I had only
known about your service earlier I would have
saved countless hours of mind numbing
frustration.
All I can say is.... thank you, thank you,
thank you!!!"
Sincerely,
Ken Laskin kenssoftware.com
P.S. Please feel free to put this up on your
website. Everyone, except my competitors,
should use your service! |
"I wanted to write and express my appreciation for the great
service and support that your company has given me. I am a new web based business owner and was finding my way by
hit and miss until I signed up with your company. From that time
on I felt that I had someone to go to with my questions and
problems. I was talked through every problem involving my
shopping cart, as well as problems in other areas that were not
technically your responsibility. My calls and e-mails were
answered immediately with all the information I needed.
I am now on my way to a successful, profitable business and
know that I will continue to be in partnership with eCOMpal.com
for a long time."
Best Regards,
Peggy Marquez absolutelyaffordableart.com
Absolutely Affordable Art - your online source for
African-American fine art prints.
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"I just wanted to take a moment to
let you know how much we love your shopping cart. We switched from
1shoppingcart.com to your cart because we found that your cart had
features that they had not yet added. We have seen an increase in
orders since switching to your cart. In addition to your great
product your support has been awesome! I will be recommending your
cart to all my friends!
Keep up the good work."
Thank You,
Aaron Adams President
ZACORP INC.
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