What are your visitors doing?


Taguchi - Testing on Steroids

How many of your visitors are converted to sales? What percentage of your visitors that land on your landing page purchase your product?

In a prior message we talked about Ad Tracking  and how that would benefit you. Here you're going to learn about a testing method that will blow your mind. We'll get to that in a minute.

But first, let me refresh your memory about testing. One of the most important things you can do as a marketer, and everyone is a marketer at some level, is test. Testing involves changing all the different aspects of your sales message and finding the combination of headline, offer, body copy, prices, freebies, etc. that produces the maximum result. The only way you're going to find out what is your maximized result is by testing. You may be doing well now,  but what if you could increase your sales by 20%, 50% or more? What if it's only 10%, that's money that's going straight to the bottom line. As we demonstrated in the previous note, even a 1% increase in sales can result in a 300% increase in you net profit!

One of the tests I ran for another product I sell told me that my clients were more willing to pay $397 for the product than the $297 I'd been selling it for for last 5 years. I increased my revenue by 1/3 without doing anything other than test. Over the 5 years and hundreds of sales, I left thousands of dollars on table.

One of the challenges with testing is the amount of time it takes to test all the possible combinations and permutations. You may go through a dozen or more headlines, several different prices, many offers and so on. In order to determine the "winner" of a test, you need hundreds of tests and results. This process can literally take months or even years to achieve the results you want. It's the right thing to do, but it takes a lot of patience and money.

There's another way of testing that's been used for years in engineering and production environments. It's been recently introduced to the marketing arena. This testing method allows you to test multiple variables simultaneously. For example, you could test six different headlines, three different prices, three different offers, three different sub  headlines, and two different PS's all at the same time.

What does this mean to you? It means that one test over a much shorter period of time than it takes with A/B testing you can find the result that optimizes your results. It also means that may find a combination two variables that may have not been tried together in A/B testing produces better results. Results you would have never found through through straight A/B testing.

This method is called "The Taguchi Method". As I noted earlier, Taguchi has been around for years in engineering and manufacturing environments. It's one of the reasons that that Japanese car manufactures have been so successful in producing excellent cars.

It was introduced to the marketing environment by Dr. James Kowalick. Originally, he was selling his methodology for $1,000. A while back he released a Excel spreadsheet into the public domain that performed the calculations that tell you which elements and what variables within each element produce statistically significant results. He no longer has this on his web site, but I have a copy. You can get a free copy of the Taguchi Spreadsheet here. I have to admit that it can get somewhat technical. Just take a deep breath and dig into it.  It will be well worth your time.

You can purchase programs that will do Taguchi testing, I've personally used this one very successfully, or you can use the Taguchi testing that's free on eCOMpal. I will tell you that it's more difficult to build your pages with eCOMpal. Depending on how you set up your tests, it will take an hour or two to set up your pages. You can test 18 different sales pages (that's the normal number of pages for Taguchi testing) and we'll keep track of all the clicks and conversions. You can easily copy the information into Kowalick's spreadsheet to determine what are the statistically significant parameters and the values you should use going forward.

Things you can test are Headline, Guarantee, Price, subheadline, first paragraph, PSs, Free goodies, Fonts, body copy, placement of testimonials, audio comments, video presentations, etc.  Anything you can think of can be tested. For example, in a test I ran showed that an Arial font headline outperformed a New Times Roman headline by a substantial margin. For the body copy it didn't make a substantial difference.

One thing I've discovered with this is that you have to have a large quantity of clicks/sales in order to be most effective with this.  I'm talking in the thousands of clicks. If you're only getting a few hundred clicks/sales a month regular A/B testing works best.