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eCommerce covers a broad expanse of business. As a matter of
fact, it really covers all forms of money changing hands on
electronically. Typically, we think of it as going through the
internet, but that's not necessarily true. It's much more true than
it was 5 years ago, but there is still information and money
changing hands electronically that doesn't involve the Internet.
All that said, let's look at eCommerce from the perspective of
selling products or services through the Internet. It's much
more that just the sales process, getting names and addresses,
credit cards, etc.
eCommerce also includes delivery of electronic products,
setting up the shipping for physical products, setting up email
sequences to keep in touch with your prospects or customers, online
banking, and much more.
Virtually everything you do on the Internet is a form of
eCommerce.
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