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Shopping Cart Review
Is your shopping cart flexible enough for additional features? Does it offer
customers a gift registry to save their wish list? Does it have promotional
codes for a discount to referred users? Does it have an affiliate program? Does
it offer a wholesale login? All these factors need to be considered during your
shopping cart review. Once you finish with the launch of your shopping cart, you
need to start thinking in terms of features that can increase sales further.
Alternatively if you choose to hire professionals these need to be incorporated
by them prior to the launch. Shopping Cart Review is done based on your shopping
cart performance in various key functions of set up, order processing and
administration.
Top priority needs to be given to the set up when conducting a shopping cart
review. This is where your hired professionals consider how easy it will be to
set up a store with advanced features. With the aim of diverting maximum
traffic, your shopping cart needs customer friendly features like building
stores with templates or wizards, facility of importing existing databases,
addition of extra features including auto responders, mailing lists, guest books
and chat rooms. You should also make sure that your shopping cart performs good
documentation, tutorials and support.
Customers prefer convenience in order processing technique in any shopping cart.
There are a few considerations to be noted for this purpose. How effective is
the order processing system? How easy is it to use and manage? The effectiveness
of an order processing system is based on the number of options offered for
placing orders and number of payment options.
There are other ways of improving order-processing system as well. Secure online
credit card processing, inclusion of a virtual shopping cart, detailed
specification of sales tax and shipping charges, inventory management facility,
automatic calculation of discounts for select customers or bulk buyers, order
confirmation to customers with a unique reference number, online order tracking
facility for customers, automatic emails to the merchant with every order and
email notification to customers of goods being shipped.
Administration in shopping cart review refers to the ease of monitoring store
activity and activates changes. At this stage of the shopping cart review, you
should consider offering detailed reports of customer activities and sales, easy
implementation of promotions like discount coupons and competitions and more
importantly, easy store updates.
Naturally every business has its set of requirements while evaluating shopping
carts. However, the information provided here can get you started in the right
direction when evaluating the most appropriate approach for your own business.
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